Senior IT Engineer
Villahermosa, México

 

Who We Are

A 24/7 real-time drilling data solutions company.

 

 

Our Mission

To provide a unique drilling data value discovery experience

 

 

Position Overview

The senior systems & application administrator functions as the resident expert to handle any IT related activities including the planning, installation, configuration, maintenance and support of servers, networks and related equipment.

 

  • Manage mission critical IT infrastructure which provides service to customers on a 24x7x365 basis.
  • Provide maintenance and routine support to existing systems, including patching and system updates.
  • Plan and implement new systems as required by the business
  • Communicate status and create procedures with regards to incidents, changes, problems, requests and status of IT systems
  • Create and document technical processes and procedures for IT systems
  • Ensure security on IT systems is in accordance with company policies and best industry practices
  • Create and operate redundancy / backup plans and ensure all systems are adequately backed up / fault tolerant as required by the business.

 

 

Skills/Technologies

  • Bilingual, English and Spanish. Advanced English a must
  • 5+ years’ experience in enterprise IT support or related field
  • Associated degree in IT or related field preferred
  • Analytical thinking
  • Effective interpersonal communication,  especially for communicating plans and status of IT systems to all stakeholders.
  • Fault finding and analysis skills to quickly determine cause of systems failures, and determine best route to restore service
  • Strong understanding of the impact of IT changes and fault on the business / clients, and able to work with operations to resolve whilst maintaining least impact to the customer.
  • Experience in a multi-site, mission critical environment and understanding of the requirements for an ‘always on’  24*7*365 system
  • Advanced technical / professional knowledge and skills in the following areas (not exhaustive)
    • Server installation and configuration  (Dell Ideally)

 

    • Raid array and NAS systems
    • Networking,  TCP/IP  across datacenter, local and wide area networks, including wireless links, and unreliable networks
    • Installation, configuration and maintenance of Windows server OS
    • Installation, configuration and maintenance of Linux (Ubuntu / CentOS)
    • Virtualization, especially VMWare ESXi
    • Database administration on one or more of the following:
      • PostgreSQL
      • MySQL / Maria DB
      • MongoDB
      • Or similar relation database
    • Windows 10 and other Microsoft products used in an office environment.
    • Experience with cloud systems is a bonus (AWS, GCP, Azure).

 

 

Other Information

  • The position will be based full time in our Villahermosa, Mexico facility
  • Travel may be required, specially to Ciudad del Carmen. Travel time is expected to be 10 – 20%
  • This is a full-time position, with a minimum expectation of 40 hours per week. Additional hours, including evenings or weekends may be required based on engineering or project needs
  • This position can be required to participate in the company random or customer specific drug and alcohol screening and background check

 

 

Recommended but Not Required

  • Experience in tech and oil & gas